Management
Handling Difficult Members
Assessment type
Training only (attendance)
Minimum duration
1 Day
Course delivery
Training
Description
Team members who are difficult to handle can cause all sorts of problems for the team, the team leader, themselves and customers. Managing them can be very stressful for everyone involved and sometimes even your best efforts either backfire or have minimal effect. One difficult individual can throw out all the team working and effort of the others.This interactive briefing workshop will help you identify the different types of difficult behavior and give you ideas about how to approach these individuals and the problems they cause
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